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Claims are settled in U.S. dollars, and based upon U.S. repair rates. Repairs may be completed in the U.S., Canada or Mexico.
VERY IMPORTANT: ALL claims must be reported to the Mexican Insurance Company and the Mexican Authorities WHILE IN MEXICO, BEFORE LEAVING MEXICO AND RETURNING TO THE USA.
In Mexico:
01 (800) 00-113-00 from a Mexico-based land line.
01 (55) 5488-4723 from a Mexico-based land line
+52 (55) 5488-4723 from a US-based phone line
From the USA:
011-52-55-5422-4723
In Mexico:
Claims: 01 800 801 0117
Calling from any
US phone line:
+52-81-8864-9322
From the USA:
Claims: 011 52 (81) 81 22 2214
Follow up: 1 844 804 9288
NO claims will be considered if these two requirements are not done.
GENERAL CONDITIONS
Please check the General Conditions for additional information
